Question 1

Where do you ship?

Accepted Answer

You ship across the UK. Free shipping on every order!

Question 2

How fast is delivery?

Accepted Answer

Delivery times depend on your location and items. You see the latest estimate at checkout and in your order email.

Question 3

Will you get tracking?

Accepted Answer

Yes. You get tracking once your order ships.

Question 4

4. Can I cancel or change my order?

Accepted Answer

We process orders very quickly to ensure fast delivery. If you need to cancel or modify an order, please contact us at contact@apexshop.com within 12 hours of placing it. Once the order has been processed and shipped, we can no longer make changes or cancellations.

Question 5

What is your returns policy?

Accepted Answer

You can review the full returns policy for steps and timing. If you need help, contact support.

Question 6

Do customs or tax charges apply?

Accepted Answer

Customs or tax charges depend on the destination. You see any extra charges before you pay.

Question 7

7. How can I contact customer support?

Accepted Answer

We are always here to help! You can reach out to our support team at contact@apexshop.com. We aim to respond to all inquiries within 24-48 hours.

Frequently Asked Questions

Frequently asked questions